- Dream Cheeky
If you’re seeing the “do you own this game or app” error message on your Xbox One, it means that your console is not able to verify that you own the game or app. There are a few different ways to fix this issue, which Dreamcheeky‘ll outline below.
- 1 What Causes Xbox Error 0x803f8001: Do You Own This Game Or App?
- 2 How To Fix do you own this game or app Xbox
What Causes Xbox Error 0x803f8001: Do You Own This Game Or App?
According to Xbox Support, this error could occur for one of the following reasons:
- Temporary service issue
- You are not connected to Xbox Live because the game you’re trying to play was downloaded and purchased.
- Another family member purchased the game and downloaded it. However, that person has not logged in to the console.
- The game disc is not on the console.
- The disc is corrupted and unreadable.
This error can be caused by a conflict in ownership or usage rights between your account and the owner of the app or game. This error code is displayed because the system can’t verify it.
How To Fix do you own this game or app Xbox
Reset the Console or Perform a Full Reset.
Please note: This process won’t delete your data or games.
To reboot your Xbox One console
- To open the Guide, press the Xbox button.
- Choose Settings
- Click Restart Console.
- To confirm, click on Yes.
- Press and hold the X button down until the console shuts off. To restart the console, hold down the X button until it shuts off.
To physically turn off your One console
Hold the X button down for approximately 10 seconds to turn off the console.
To turn on the device, press the X button. You can see the green startup animation if the console does not restart. If this happens, you will need to repeat the previous steps. Keep the power button down until the console is fully powered off.
Note: This will completely turn off your console if it is in Instant power mode. Instant power mode can be disabled until the console is rebooted.
Disconnect and reconnect your Xbox One console’s power cord.
- To turn off the console, press the X button.
- Allow it to switch off for 10 seconds.
- Unplug your power cord. Wait about 10 seconds, and the console will turn on.
- Connect the power cord to the console.
- To turn on the console, press the X button.
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Checking Xbox Live Service Status
If the Xbox Live status is not showing up, wait until it starts again.
Designate an Xbox One Console as Your Home Box
You could do the following if the game were downloaded and purchased by another person, such as a family member.
Sign in to the console with the purchaser or downloader of the game.
The Xbox One can be set up as the home console of the purchaser of the game.
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How to designate an Xbox One console as your home Xbox
Sign in to the console, save your password and the console will become your home Xbox.
This allows you to share the games and downloadable content that you purchase from the Store with any other person who signs in to your Xbox One or share your Live Gold subscription with anyone who signs in.
You can also share downloaded games, play as you go, or play offline. However, you will need to make it your home Xbox before going offline.
Note: You can only designate one console as your home Xbox if you sign in on multiple consoles. Only one console can be your home Xbox.
These steps will allow you to designate Xbox One as your home Xbox:
- Click the Xbox button to open the guide
- Select Settings
- Select All Settings
- Select Personalization.
- Select My home Xbox to review the information.
To designate the console your home Xbox, select Make this my Xbox. You can remove the designation by selecting This is not my Xbox.
To Make the Xbox One Console Your Xbox at Home
Your console will become your personal Xbox the first time you log in and save your password. This allows you to share the games and downloadable content you have purchased from the Store with other users logged in to your console. It also lets you share your Xbox Live Gold subscriptions with others logged in to your console.
You can also share downloaded games, play while on the road, or play offline games. However, you will need to set your console up as your personal Xbox before logging out.
Note: You can connect to multiple consoles, but only one console should be your personal Xbox. You can only use a console at home.
These steps will make your Xbox One console your own Xbox:
- Click the Xbox button to open the manual.
- Choose Settings
- Select All Settings
- Choose Setup
- Click on My Home Xbox to view the information.
To label your console as your home Xbox, select This is my Xbox. You can remove the shortcut by selecting This is not my Xbox.
Insert the Game Disc into The Console
Sometimes, the simplest solution works best. Many users claim to have solved error 0x803F8001 simply by inserting their game disk into the console. This solution is excellent if you have a disc of your favorite game. If not, there are other options.
Make Sure You’re Signed in to Xbox Live
- You may have an error message 0x803F8001 indicating that your Xbox Live account is not being logged in.
- You will receive this error message if you try to use apps or games from Microsoft Store.
- Check that you are logged incorrectly. If not, restart the application.