Chrome is a web browser developed by Google. It is one of the most popular browsers in the world and is used by millions of people every day.
However, a recent report has revealed that there is a privacy error in Chrome that could allow third-party websites to track users without their consent. This is a serious issue, and Google is working to fix it as soon as possible.
In this blog post, Dreamcheeky will tell you the reasons why “your connection is not private” appears and how to fix privacy error on Chrome.
- 1 1. What Is The “Your connection is not private” Error?
- 2 2. Why is “Your connection is not private” Appearing?
- 3 3. What does a “Your connection is not private” Error Looks Like On Each Browser?
- 3.1 Google Chrome
- 3.2 Mozilla Firefox
- 3.3 Microsoft Edge
- 3.4 Safari
- 3.5 Opera
- 3.6 4. How To Fix A “Your connection is not private” Error Yourself
- 3.7 Reload the Page
- 3.8 Consider if You’re Using Public Wi-Fi
- 3.9 Check Your Computer’s Date and Time
- 3.10 Go Incognito
- 3.11 Clear Your Browsing Data
- 3.12 Check Your Antivirus Software
- 3.13 Update Your Operating System
- 3.14 Restart Your Computer
- 3.15 Seek Help
- 3.16 Temporarily Disable Your VPN
- 3.17 Try Accessing the Website via Proxy
- 3.18 Ignore the SSL Certificate Error Entirely (Unsafe)
- 4 5. Fixing “Your Connection Is Not Private” as a Website Owner
- 5 Conclusion
1. What Is The “Your connection is not private” Error?
Your browser can’t verify that a site is safe to visit if it gives you an “your connection is not private” error. This warning message is sent by your browser to warn you not to visit the site. It may be because an unsecured or unsafe site could expose your personal information.
Your browser validates a site’s security certificates to ensure that you are protected while browsing it.
Your personal information might be vulnerable to online threats if the certificate isn’t up-to-standard. A “your connection is not private” error simply means that your connection isn’t private, and it is not something you should ignore.
Due to Let’s Encrypt‘s scheduled expiration date for digital certificates, the “Your connection is not private” error was headlined in September 2021.
Let’s Encrypt is the largest issuer of HTTPS certificates. These certificates encrypt and scramble connections between your smartphone, laptops, and other devices. These certificates and the encryption that they provide will ensure that no one can steal your data while you browse the Internet.
These certificates ensure that cybercriminals cannot read your login information, connect to your online bank or steal your passwords. They also prevent you from snatching your passwords, accessing your online credit card portal, and spying on your emails to your healthcare providers.
Let’s Encrypt’s root certificate expired in September. Older devices that were used to connect to the Internet might have experienced an increase in “Your connection isn’t private” errors when they searched the Internet.
Let’s Encrypt’s root certificate, also known as the IdentTrust DST Root CA X3, was due to expire on September 30, which it did. Let’s Encrypt certificates are no longer trusted by computers, devices and browsers.
This shouldn’t be a problem for most consumers, according to tech experts. However, they pointed out that older versions of software (e.g., older smartphones) are more likely to experience “Your connection is not private” errors due to the expiration of the Let’s Encrypt certificate.
2. Why is “Your connection is not private” Appearing?
Your browser will check the digital certificates of any website before you enter it. This ensures that your personal information is protected, including passwords and payment methods.
The most common reason for the “your connection is not private” error is in a website’s Secure Sockets Layer certificate (SSL), which is required for sites that use HTTPS (connection security). Your browser will display the “your connection is not private” error message if it cannot verify the SSL certificate.
There are many reasons why SSL certificates cannot be verified. It could be that the certificate is missing, expired, or not set up correctly, meaning that your data cannot be protected properly. The owner of the website should fix the SSL fluke regardless of its cause.
Sometimes, however, your browser settings or device settings may be acting up and making it impossible to connect to the website. This is a common problem that you can often resolve yourself. The steps for each browser are fairly similar.
In addition, when visiting some websites, you may see an HTTP 404 not in found appearance. This error is very common and annoying for users, but of course, there is a fix. You can check How to fix 404 error. or how to fix 500 internal server error
3. What does a “Your connection is not private” Error Looks Like On Each Browser?
Every browser communicates the “your connection isn’t private” error in a different way. Some browsers modify the warning to say, “your connection may not be secure.” Others give error codes to assist you in diagnosing the problem. Most issue a warning sign. Here are some examples of warning signs you might see.
Google Chrome will display a large red exclamation symbol if it has difficulty validating a certificate.
“Your connection is not private.
Your connection is not private. Attackers might be trying to steal your information from domain.com (for example, passwords, messages, or credit cards).”
An error code will be displayed to alert you to the problem.
Common Error Codes:
- SSL certificate error
Mozilla Firefox will display the message “Warning: Possible Security Risk” if the SSL certificate for the website you are trying to visit is not valid.
Firefox claims it has detected a security threat and that there is nothing it can do to fix it.
Click Advanced to view more information and the exact error code. You can identify the problem and troubleshoot it faster.
Some error codes that you might see include:
Microsoft Edge will redirect you to the “Your Connection isn’t Private” page if your SSL certificate is invalid. This page is nearly identical to what Chrome users see. A red “Not Secure” indicator will be displayed in the address bar.
Edge warns users that attackers might try to steal their information from the site they are trying to access.
Microsoft Edge error codes look very similar to those you might see in Chrome.
- Error Code: 0
You’ll be able to see the “This Connection is Not Private” page if you have an SSL issue on Safari.
Safari will inform you that the website you are trying to access may impersonate the site you want to access in order to steal your financial or personal information. Safari will also recommend that you return to the original page.
Opera’s version is identical to Chrome’s: “Your connection isn’t private”. It also displays the error code under its description.
Clicking on Help me understand will reveal more details about the problem. Opera states that the error can be caused by “a misconfiguration of your connection or an attacker intercepting it.”
Opera’s error codes are very similar to those displayed by other browsers.
- SSL certificate error
4. How To Fix A “Your connection is not private” Error Yourself
You might get an error message that your connection is not private for many reasons. It’s usually due to an error in your SSL certificate. Only the website owner can correct this. There are a few things you can do to fix “your connection isn’t private”, listed below from the easiest to the most difficult.
Reload the Page
Although it is the most basic trick, reloading your browser can be the first step to troubleshooting why your connection has stopped working. Try closing your browser completely and then reloading.
Consider if You’re Using Public Wi-Fi
Public WiFi is not without risks. Hackers love public WiFi. One factor is that not all public networks are capable of running HTTPS. Or it may not be configured properly to do so. This causes your browser to think the website isn’t secure.
Many public Wi-Fi networks, such as those found in hotels, cafes, and airports, require that users visit a portal screen to accept its terms and condition before they allow to browse. Here’s how you can surf on public Wi-Fi networks more safely:
How to connect to public Wi-Fi
- Connect to public Wi-Fi.
- Browse a site, such as https://www.norton.com
- The portal screen should be opened with a sign-in page for accepting browsing terms and conditions
- Log in and accept the terms to browse away
Are you still at a halt? You can try typing 220.127.116.11 into a browser to connect to another network. The best option is to use a virtual personal network (VPN), which encrypts your Internet traffic.
Check Your Computer’s Date and Time
Double-check that your computer is working in the current. If your computer’s clock does not match the browser’s, it may not be able view SSL certificates on websites. If a new device is purchased, it might have its date and time wrong. You can prevent this from happening again by setting your date and hour to automatically update.
How to update your Mac’s time
- Click the Apple menu at the top left corner of the screen and choose System Preferences.
- Select Date and Time
- Verify that the date and time are correct
- Select the “Time Zone” tab to adjust automatically
- To make changes, click the lock at the lower-left corner
- Make sure to check the box “Set timezone automatically using your current location”.
How to update Windows time
- Right-click on the date and the time in the taskbar
- Verify that they are correct by clicking “adjust date/time“
- You can adjust the time automatically by selecting “Set time automatically” (or “Set time zone automatically”) and then click “Update.”
- Check the taskbar to confirm that the time has been updated. Close your browser then reopen it.
Incognito mode allows you to browse anonymously without saving any history or cache. This can be useful for analyzing why your connection is not private.
If you are still having trouble browsing incognito, it could be due to security issues on the website. It could be a problem in your browser’s cache or an extension. Google Chrome, Mozilla Firefox and Microsoft Edge all have incognito mode.
Clear Your Browsing Data
Computer cookies can be useful because they allow you to personalize your browsing experience based on past activity.
Because they retain your personal information and your payment method, they can speed up your online shopping and logins. This is convenient but can also pose a security risk if your connection is not secure.
Clearing browsing data will ensure that your device does not have any private information. However, it will also make browsing safer.
Check Your Antivirus Software
Sometimes, antivirus software and VPNs can be too protective. They may block SSL certificates or interfere with your network. You can temporarily disable the software and then try to browse again to see if it’s the cause of “Your connection is not private“.
Update Your Operating System
Your device might not communicate correctly with your browser and not be capable of verifying if the site is safe. There are many ways to determine if your operating system is outdated.
How to verify that your Mac’s operating system is current
- Right-click on the date and the time in the taskbar
- Click the Apple icon in the upper left corner. Select “System Preferences“.
- From the new window, select “Software Update“.
- Click the button “Update Now” to receive any updates.
How to verify that your Windows operating system has been updated
- Click the Windows icon at the bottom left of your screen and choose “Settings“.
- Click “Update and Security“
- Click “Windows Update” on the left menu
- To see your current update status, click “Check For Updates” to determine if you should continue with updating
Restart Your Computer
You might need to resort to desperate measures if you have tried the previous steps. It can be difficult to reboot your entire computer at once, especially if you have multiple things running simultaneously. It serves as a reset and clears out temporary caches. For a full-on reboot, even restart your router.
Look through the help boards for your particular browser to discover how others have dealt with the “your connection is not private” error in the past. Are you still short on cash?
Most likely, the issue is with the certificate itself—it may be expired, provided by an unauthorized source, based on an outdated algorithm, not valid for the domain name variation, and so on—and repairing it is out of your hands.
However, you may contribute to the solution by informing the website’s owner that you’re getting a “your connection is not private” issue. Do this gently by email or on social media to be a decent digital citizen.
Proceed Cautiously To The Website
You can ignore the warning and go directly to a website if you absolutely have to. This is not a good option, especially if your personal or payment information is entered on the site.
However, the browser will give you the option to do so on the error message. You can still proceed manually if you are able to understand the implications of browsing unsecured sites and want to continue. Your connection is not secure. It’s best to keep your data private.
Temporarily Disable Your VPN
VPN (Virtual Private Network) encrypts and routes your internet connection via a remote web server. This hides your IP address and increases anonymity. It also protects your personal data.
These security layers can cause SSL certificates to be blocked, and “Your connection is not secure.”
Temporarily disabling your internet connection may remove some of the barriers between you, the website, and allow you to determine if the VPN is the problem.
Try Accessing the Website via Proxy
A proxy acts in the same way as a VPN. It redirects your internet traffic to a remote server. A proxy does not encrypt your connection and can only be set up at the application layer.
It is possible that others can access the same site without any issues. The “Your connection to the internet is not private” error appears only on your computer.
You can use a proxy to check if the website is connected via another network. It’s like using your neighbor’s WiFi to verify that they can access the website.
Use free VPNBook, Hidester or Hide. Me to access websites via proxy. Simply copy the URL of the website that you wish to access.
You can also set up a proxy server on your browser if you have the address and port numbers of a proxy server. How to set up proxy servers on Google Chrome for Windows
- Select Settings by clicking the three dots in the upper-right corner.
- Expand the Advanced menu in the left sidebar and select System.
- Click on Open proxy settings for your computer.
- Scroll down to Manual proxy setup. Turn on Use proxy server.
- In the appropriate fields, paste the address and port of the proxy server.
- Click Save
Ignore the SSL Certificate Error Entirely (Unsafe)
The privacy issue can be temporarily fixed by bypassing it manually. You can tell the browser to ignore the SSL connection error and allow you to move on past “Your Connection Is Not Private”.
This will not turn off the warning, but it will put the warning on silent mode. The private connection issue may still exist and prevent you from accessing dangerous sites.
Here’s how you can proceed on Windows:
- Right-click the Google Chrome shortcut to your desktop.
- Click Properties.
- Add the following to the Target field after the quotation marks
- To save your changes, click OK
If the error code NET::ERR_CERT_COMMON_NAME_INVALID appears, bypass it by clicking on the Proceed button.
Reopen the site, and the error message should disappear.
Chrome flags can be used to achieve the same effect. This is particularly useful when you are testing locally. In Chrome’s address bar, type the following:
You will find the option “Allow invalid certificate for resources loaded from localhost”, and then select Enabled.
5. Fixing “Your Connection Is Not Private” as a Website Owner
Check Your SSL Certificate’s Expiration Date
Check first if your SSL certificate is expired. You may not have renewed your SSL certificate manually for some SSL certificates.
Let’s Encrypt’s SSL certificates are valid for only 90 days and must be renewed in order to keep them active.
These steps will allow you to check the expiration date of an SSL certificate on Google Chrome:
- Click the padlock icon in the address bar and go to the problem website.
- Select Connection is secure. This option might look different depending on the website.
- Select Certificate is valid
- You will see the expiration date of the SSL certificate in the new window next to Valid from.
Try the following troubleshooting steps if your SSL certificate has not expired. It’s possible that your SSL certificate has expired.
The process for renewing an SSL Certificate will differ depending on the web hosting provider and certificate authority. It generally consists of three steps:
- Create an SSL certificate signing request (CSR).
- Activate the SSL certificate.
- It can be installed on your website.
Hostinger shared, and cloud hosting plans may qualify for a lifetime SSL certificate. You don’t need to renew your SSL certificate manually with lifetime SSL.
Confirm Your Certificate Was Issued Well
The error could be caused by an incorrectly issued SSL certificate. SSL problems can be avoided by issuing your SSL certificate correctly.
You might experience errors in the subdomain(s) of your website. The SSL certificate installed on the parent domain does not cover the subdomains. This can be fixed by installing an SSL certificate on each domain or using a multi-domain wildcard SSL.
You might also find that the SSL certificate that you are using was issued by a suspicious organization. It is important to get a root certificate issued by a trusted certificate authority.
- Find out which company issued your certificate
- Click the padlock icon in the address bar before you go to the problem website.
- Select Connection is secure. This option may look different depending upon the SSL status.
- Click Certificate is valid.
Below Issued you’ll find the name and contact information of the organization that issued the certificate.
Run an SSL Server Test
An SSL server test is a way to verify the validity of a website’s SSL certificate. They also provide insights that will help you identify and fix SSL problems.
Qualys’ SSL Server Test will, for example, analyze and grade a website’s SSL. Simply enter the domain name of your website into the online tool.
It will only take a few moments to examine your SSL configuration. After the scan is complete, you will be given a report and a grade. Click on any of the servers to view the summary and detailed results of the SSL scan.
The test did not find any issues with your SSL certificate if you scored an A. It’s worth taking a look at the issues found and fixing them if you get a lower score.
One or more of these findings might be found by the test:
- The certificate of the server is not trusted.
- Certain types of attacks can be made on the server.
- Only certain types of ciphers with older protocols are accepted by the server.
- This server supports only older versions of TLS.
You can fix known issues by reading the full report. Follow the instructions provided by the SSL server test. You will find links to articles explaining the issues and how to fix them in the test.
Contact Your Host
If none of the above methods have worked, contact your hosting provider. The error could be caused by a host-specific issue.
Now you know clearly about the privacy error on Chrome and how to fix it. Dreamcheeky hopes that this article can help you deal with your problem. If you have any questions, feel free to contact us. We’re glad to hear from you.
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